We usually reply within one working day, Monday to Saturday.
| Business | Orvelle (trade name), legal name Ishita Singh, proprietorship |
|---|---|
| team@orvellebyishita.in | |
| Customer care | +91 87004 10849 |
| GSTIN | 06FQSPS7376Q1ZB |
| Registered address | 2F, 219, ILD Trade Centre, Sohna Road, Gurugram, Haryana 122018 |
Grievance officer
Under the Consumer Protection (E-Commerce) Rules, 2020, our grievance officer is:
| Name | Ishita Singh |
|---|---|
| Designation | Proprietor, Orvelle |
| team@orvellebyishita.in | |
| Phone | +91 87004 10849 |
We acknowledge every complaint within 48 hours and aim to resolve it within one month of receipt. Please include your order number and, for a damaged or defective piece, your unboxing video and photos.